1. Application & qualifications
Every caregiver starts with a formal application and a review of experience and qualifications.
Our People
How we screen our caregivers
The person who walks through your door matters more than anything else. That's why choosing a caregiver is the most careful thing we do.
Screening protects the people you love. A thorough, consistent process helps ensure caregivers are not only qualified, but genuinely kind, reliable, and right for in-home companion care. Here is how a strong screening process works, and what Haven Grove does at each step.
2. In-person interview
Skills matter, but so does heart. Interviews assess character, communication, empathy, and fit for companion care.
3. Background checks
Background screening is essential for in-home care, see our background checks page for how we approach it.
4. Reference & history verification
References and work history help confirm a caregiver's reliability and track record.
5. Onboarding & training
Selected caregivers are prepared before they begin. See our hiring process and training process.
Screening is only the beginning of trust, matching, supervision, and communication carry it forward. Learn more in our Trust Center.