Letting a caregiver into your family member's home is a big decision. Here is what your family can count on from Haven Grove Home Care, every visit.
We care for your family member the way we would want someone to care for our own. That means learning their routines, their stories, and the small things that make a day feel normal, and treating them as a person and not a task list.
Haven Grove provides private-pay, non-medical companion care. If your family member needs a level of care beyond our scope, such as skilled nursing or medical home health, we will say so and point you toward the right kind of provider. We would rather send you elsewhere than sell you the wrong thing.
We keep the same caregivers on your family member's schedule, so a familiar face comes through the door instead of a stranger. If someone is ever out sick, our backup care process covers the visit.
You should never have to guess how a visit went. We tell you what happened, mention anything we noticed, and welcome your input on the plan. See how we keep families reassured and involved.
We build the plan around your family member's routines, preferences, and goals, then adjust it as things change. If mornings are hard or the afternoons get lonely, that is where we put the hours.
Careful caregiver screening, considered matching, and steady communication are how we keep it. Read about how we screen caregivers, our care standards, and our commitment to transparency.
Start with a short conversation. Call and we will talk through what your family member needs and answer your questions.